Drop that mobile! The retailers fighting back against showrooming
Posted: January 15, 2013 Filed under: Career | Tags: Apple, customer service, service, showrooming, small business Leave a commentDo you feel a little used and abused by customers who try but never buy? Take a tip from these two clever retailers.
Pity the poor high-street retailer. Running an old-school bricks-and-mortar shop now seems especially tough thanks to the impact of a controversial, voyeuristic trend in the spotlight called “showrooming”.
Read at the Sydney Morning Herald..